Evo Slim Official Website › Blog › Evo Slim 60-Day Guarantee and Refund
Evo Slim 60-Day Money-Back Guarantee and Refund: 5 Steps to Claim
Quick answer. The Evo Slim guarantee runs 60 days from the date of purchase, opened bottles included. Two seller sources word the start date differently, so plan to decide by day 50. To claim, call the order desk with your order ID, get an authorisation, then post with tracking.
A money-back guarantee is only worth the part of the timeline it covers. For a slow-starting product, that matters a great deal.
This post explains the 60-day wording, the one place where two seller sources disagree and the five steps to claim. It also shows how the days really add up, since a lot of them are spent before the first capsule.
- Guarantee: 60 days from the date of purchase, as this site prints it.
- Opened bottles are covered, whatever the pack size.
- Return postage is the buyer’s unless the parcel arrived damaged, defective or wrong.
- Refunds take 3 to 5 business days to process, then 5 to 10 days to show on the card.
- Claim by phone: +1 (877) 257-0710 with your order ID. The website email cannot see orders.
- Processing takes 2 to 3 days and US delivery 5 to 7, so the practical deadline is day 50.
- The guarantee is a purchase policy. It is not a promise about a result.
What is the Evo Slim 60-day guarantee?
The window is sixty days, and it starts on the day of payment. That is the wording in the supplier paperwork this site works from, and it is the wording printed here. Opened bottles are covered. A claim is made by calling the order desk with your order ID before the window closes.
Claims made after the window are at the seller’s discretion and are not covered by the policy. The guarantee also applies only to orders placed through this site’s own checkout.
Is it 60 days from purchase or from shipment?
Two seller sources word it differently, and this site does not average them or call either one settled.
| Source | What it says | What it would mean |
|---|---|---|
| Supplier paperwork behind this site | 60 days from purchase | The clock starts the day the card is charged |
| The seller’s own sales page | 60 days from shipment | The clock starts when the parcel leaves, usually 2 to 3 days later |
Both versions come from the seller’s side of the same policy. This site prints the shorter reading, 60 days from purchase.
Should an agent quote the other wording, ask them to put it in writing against your order ID. A note in the order record is worth more than either web page.
The checkout shows the guarantee wording and the current price before you pay. Read both, and write down the purchase date.
See today’s price and guaranteeGoevoslim sells Evo Slim, so this site earns money when you buy through its checkout. Weigh that against everything on this page.
How do the 60 days really add up?
Processing and transit come out of the window. They are not added to it. Here is a typical US order.
| Event | Typical day | What is left |
|---|---|---|
| Checkout | Day 0 | 60 days |
| Dispatch and tracking email | Day 2 to 3 | About 57 days |
| Parcel arrives | Day 7 to 10 | About 50 days |
| First bottle finished | Day 37 to 40 | About 20 days |
| Decision point | Day 50 | 10 days, which postage and processing need |
| Window closes | Day 60 | Nothing; the wording promises nothing after this day |
Built from the seller’s own processing and transit times.
This is why we say day 50 and not day 60. A return that is posted late and arrives after day 60 is a conversation nobody wants.
How do you claim an Evo Slim refund in 5 steps?
Count 60 days from the day you paid
The order confirmation carries that date. Treat day 50 as your working deadline.
Call the order desk with your order ID
Ring +1 (877) 257-0710. The number is on the confirmation email and in the footer of every page. The website address cannot start a refund however politely you ask.
Ask for a return authorisation and the return address
Post nothing before you have both. An unannounced parcel can be refused. The address printed on the bottle is not the returns route.
Put your name, email and order ID in the box
A box with no name in it is the commonest reason a refund stalls.
Post it with tracking, at your own cost
Hold on to the tracking number until the refund shows up. Expect 3 to 5 business days to process, then 5 to 10 days on the card.
What is covered by the guarantee and what is left out?
| Covered | Not covered |
|---|---|
| 60 days from purchase, whatever the pack size | Postage when you simply change your mind |
| Opened bottles as well as sealed ones | International duties already paid |
| A damaged, wrong or defective parcel, including return postage | Purchases made through a marketplace or another seller |
| Orders placed through this site’s own checkout | A return posted without an authorisation |
| Phone support from the order desk | An outcome. It is a purchase policy |
Addresses matter. Returns go to 40 Wall Street, Suite 1708, New York, NY 10005, USA, and only after the desk confirms it on the call. The office at 345 Park Avenue is for correspondence, not returns.
Does 60 days fit the pack you choose?
Sixty days covers a two-bottle run with almost nothing spare. That matches the 4 to 8 weeks of the distributor’s feedback summary, and not a day more.
It does not cover a six-bottle pack, which is 180 days of supply. Anyone buying six bottles at once accepts that the last four are bought on the strength of the first two. That can be a fair trade if you know it. See our price checks before you choose.
Frequently asked questions
How long is the Evo Slim money-back guarantee?
Sixty days from the date of purchase, as this site prints it. A seller source words it as 60 days from shipment.
Does an opened bottle still count?
Yes. Opened bottles are covered, whatever the pack size.
Who pays return postage?
You do, unless the parcel arrived damaged, defective or wrong through the seller’s error.
How soon will an Evo Slim refund reach my card?
After the seller credits you, allow 3 to 5 business days, then 5 to 10 more days for the card to show the money.
Can the website email start a refund?
No. [email protected] cannot see orders. Refunds go through the order desk on +1 (877) 257-0710.
Does the guarantee promise a result?
No. It is a purchase policy about money, not a statement about what the capsule does.
Sources used in this post
- The FTC’s health products compliance guidance. https://www.ftc.gov/business-guidance/resources/health-products-compliance-guidance
- NIH Office of Dietary Supplements sheet on weight-related supplements. https://ods.od.nih.gov/factsheets/WeightLoss-HealthProfessional/
Our view
A 60-day guarantee is generous only if you use it early. The days before the first capsule and after the last return are part of the 60. Day 50 is the honest deadline.
The start-date wording is the one soft spot, and it is worth a call before you order. Ask which reading applies and ask for it in writing. That costs one sentence.
Know the route, keep the email and make the decision with ten days in hand. That turns the guarantee from a hope into a plan.
Evo Slim is a dietary supplement. It is not a drug and it is not FDA approved, and no supplement is. Nothing here diagnoses, treats, cures or prevents any disease. Talk to a doctor before you start if you take medicine or have a health condition.
If the 60-day terms suit you, the seller’s checkout shows today’s price and the wording in full.
See today’s price and guaranteeDisclosure: this site is the seller and earns money when an order goes through its checkout. Read the rules first, then decide.
Last updated October 29, 2026.
